First purchase guarantee to all households

We know your pets will love our treats as much as ours do. 

If, for any reason, you/your pet(s) don't love our treats, just contact us within 30 days and we will replace them or provide a refund. 

Simply send us an email at support@pawtion.com.au (or via the Contact Us page) with a purchase receipt or number, or call us on 1300 549 236.

For other refunds and exchanges please refer to our standard refund policy.