Shipping policy
Shipping Rates
Free domestic delivery is available for orders over $100 Australia wide. For orders under $100, shipping cost is a flat $9.99 for delivery.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Missing Order
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support@pawtion.com.au or via the Contact Us page.
Shipping to P.O. Boxes
Unfortunately at this point, we do not offer to ship to P.O. boxes.
Something Else?
If you have any further questions, please don't hesitate to contact us at support@pawtion.com.au or via the Contact Us page.